A quick and safe path to value creation.
Thought Leadership
Transformational Business Process Outsourcing
Today's CEOs are looking for ways to drive benefits beyond cost issues to transform overall corporate performance and shareholder value. Capgemini's Transformational Business Process Outsourcing is an answer.
Download (547 KB)By leveraging our experience in both business transformation and business process outsourcing, we combine strategies for tailored client specific solutions.
Our approach to transformational business process outsourcing (tBPO) bundles technology, transformation skills and operating skills to:
- Accelerate innovation and business change
- Transfer and share risks
- Yield higher savings
- Deliver higher, sustained business benefit
A Broad Spectrum of Business Operations
Our suite of BPO services covers business operations in the back office, middle office and front office arenas:
- Finance & Accounting (F&A)
- Supply Chain
- Human Resources (HR)
- Customer Relationship Management (CRM)
- Technical Content Management Industry specific process operations
Keys to Delivering Business Benefit
Transformational Business Process Outsourcing
Our outsourcing approach provides improved service quality and metrics while reducing operating cost and risk.
Industry Expertise and Strategic Alliances
Our collaborative approach brings together thought leaders and business process experts from our industry consulting practices and we call on our strategic alliances with business process specialists and technology vendors to bring their core competencies.
Rightshore™ Delivery
Our Rightshore™ approach leverages global delivery to place processes, services and/or functions in the best location, tailored and coordinated to meet specific business goals. The balance of risk, cost and scalability, aligned to cultural and business priorities, will determine the right mix of locations.